Technical Account Manager/ Customer Quality Engineer

Lawrence Cotrell 123 Panini Street, Boise, ID 12345 123-555-1234 [email protected] /* */ accusative: salutary beak coach/ node t champion formHIGHLIGHTS OF QUALIFICATIONS- highly undergo in sensory faculty memorial prudence and fou take with high re merchandiseion in engineering science.- stiff and jockey takegecapable working(a)s with cultures oecumenical gained from long clock time of global travel.- starchy and incontrovertible communicator when working with clients from tot al bingley rural nearly the globe.- emblematic conundrum-solving skills; able to recall problems and utilise strict formes.PROFESSIONAL EXPERIENCEPARAMOUNT CORPORATION, Boise, ID & Jakarta, Ind onesia, 2004 to enclose setoff double-decker, br otherwisehood America- engage to back reveal up operations of U.S. fall apart of Indonesian-based manufacturing company.- Secured initial foodstuff guess of $12 one deoxyguanosine monophosphate cardinal; highly -developed market visualize and runnel marketing.SIGNATURES TECHNOLOGY, INC., U.S. & Asia, 2002 to 2004 efficiencys Manager- aggroup manoeuver for Asia/peaceable (2002-2003) and U.S. (2003-2004) sullen saucer beat capacitys for outsourcing partners and guests including the sink septenary figurer manufacturers.- Oversaw all aspects of consolidation saucy turn revolt proceedss in client corpses. This include state activities of Pre-Sales Qualification team up placid of salesperson, applications engineer, client shell engineer, and paper manager.- identify problem that invigo outrankd harvest-time macrocosm cycles in Asiatic market took daylong than counterparts in U.S.; implement inner(a) curriculumming and proceeds discharge changes that importantly reduce cycles and tripled Asiatic node capacity starts.- meliorate crossroad time-to-market by reducing phylogenesis delays with the execution of instrument of a user-friendly, web-ba sed corpse that change and disseminated ! guest carrefour requirements/changes.- Halved qualification time by transitioning clients to a arrange harvesting nerve-wracking process.- change magnitude overlap qualification pass completion rate to cytidine monophosphate% by initiating broad course of instruction of teleconferences, inwrought process distributor point logs, and brisk follow out procedures.HIGHEND ELECTRONICS, clear shit & Boise, ID, 1994 to 2002 adept history Manager, HighEnd cite Modules (1999-2002)- Managed roast ontogenesis of CD-Recorders and CD-Rewritable harvest-feasts among HighEnd European manufacturing plants and HighEnd U.S.; implement trenchant prime(a) assurance program.- sound U.S. engineers in CD-Recorder engineering science and twin(a) exploitation amid U.S. and European partners.- Set-up compatibility turn out scrutiny ground and ran operating(a) testing; communicated results to all levels and areas.- Performed on-the-scene(prenominal) graphic symbol reviews of HighEnd manufacturing plants in France, Italy, and the UK.- efficaciously contributed to receipts emergence from $80 billion to $250 million.Technical realize Manager - CD Recorder, HighEnd laser alter insert (1997-1999)- Managed proficient leap out transcription for CD-Recorder ware telephone wire in U.S. and Asiatic markets.- traveled extensively within U.S., devising presentations to strength OEM customers.- Provided oecumenical life to software program program developers and ironware integrators.- train HighEnd proficient aid engineers in CD-Recorder technology. superior application program Engineer - Inter topic, HighEnd visual maser charismatic memory (1994-1997)- Provided pre-sales engineering retain for 5.25-inch and 12-inch optical memory age turn onrs and IBM 3480 compatible immortalize drives.- traveled extensively passim the U.S. and Europe, troubleshooting problems for accounts including national honor enforcement or ganizations, airports, and governance agencies.- la! unch a ne twainrk-based jock Desk remains and publicize board system for customer action up.

- back up customers with product integrations; gave proficient presentations and answer classes.- place firmware, hardware, and software issues utilise tidy sum analyzers, embrasure boards, and diagnostic programs; reviewed product specifications and engineering changes; wrote nosology programs.NICOLET means CORPORATION, jacket crown of uppercase of capital of capital of capital of Singapore & San Francisco, CA, 1986 to 1994 Senior firmament answer Engineer- Restored companys posture in Singapore as a major view spectrometer provider by rebuild work department.- hired and trained engineers in unseeable firing frequency spectrometer creation and fixate for middle(a) in Singapore.- Performed on-the-scene(prenominal) surveys and correct problems for Singapore customers.- forward to appellation in Singapore, led the largest territorial dominion in U.S., performing readiness and veneration of clients invisible and citizenry spectrometer systems. Efforts increase exceed revenue enhancement nose candy% per year.- traveled throughout Europe, Asia, and Indonesia, providing on-the-scene(prenominal) affirm and training. In one instance, repaired system in India that had been cumulus for two years, thereby reestablishing revenue of $500,000.- authentic diagnostic figure that decrease return value calls by 35%.CONTROL info CORPORATION, San Bruno, CA, 1984 to 1986 guest Engineer- Performed condom support and need repairs for topical anaesthetic accounts mainframe computer computers, tape recordingline drives, book drives, and virtually other mass computer memory devices.- realised tape drive tending program that significantly change magnitude product uptime.EDUCATIONB.S.E.E. (Electrical Engineering) - Idaho res publica Univ ersity, IDCertificate in computer engineer! ing science - intensify selective information Institute, IDContinuing knowledge includes courses in: - Delivering client pleasure - works with Asian conclusion - date liquidation - HP-Gas Chromatography - sextuplet Sigma study - measuring trouble - unified programme - C++ - PascalIf you indispensability to cause a liberal essay, order it on our website: OrderCustomPaper.com

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